Volare.ai Privacy Policy

Last Updated: April 9, 2025

Introduction

Volare LLC (“Volare.ai,” “we,” “us,” or “our”) is committed to protecting your privacy while providing founder-led business advisory services to help entrepreneurs grow sustainably and achieve their goals. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (volare.ai), engage with our services, or interact with us through email, phone, or other channels. By using our services, you agree to the practices described in this policy. If you have questions, please contact us at hello@volare.ai or Volare LLC, PO BOX 4551, Stateline, NV 89449.

1. Information We Collect
We collect information to provide and improve our business advisory services, including the Propeller Methodology and Propel software. The types of information we collect include:

• Personal Information: When you engage with us (e.g., book a growth call, sign up for services, or make a payment via Stripe), we may collect:
• Name, email address, phone number, and company name.
• Billing information (e.g., ACH or credit card details, processed securely via Stripe).
• Other information you provide (e.g., business goals, financial data shared during advisory sessions).
• Non-Sensitive Information from Advisory Sessions: As outlined in our Terms and Conditions, we may record advisory sessions (with your consent) and collect non-sensitive information, such as:
• Transcripts, anonymized data, and general insights from sessions.
• This excludes personally identifiable information (PII), trade secrets, or confidential information as defined in our Terms.
• Automatically Collected Information: When you visit our website or use our platform, we may collect:
• Device information (e.g., IP address, browser type, operating system).
• Usage data (e.g., pages visited, time spent, links clicked).
• Cookies and similar technologies (e.g., to analyze site performance and improve user experience). You can manage cookie preferences through your browser settings.

2. How We Use Your Information
We use your information to deliver, improve, and personalize our services, including:

• Providing business advisory services, such as coaching, training, and fractional implementation.
• Processing payments securely via Stripe (we do not store your payment information; Stripe handles it per their privacy policy).
• Communicating with you (e.g., sending service updates, receipts, or newsletters—you can unsubscribe at any time).
• Using non-sensitive information from advisory sessions to enhance our AI products or develop future AI innovations, such as a custom AI model for B2B offerings, as permitted in our Terms and Conditions.
• Analyzing website usage to improve functionality and user experience (e.g., via Google Analytics).
• Complying with legal obligations and protecting our rights (e.g., responding to legal requests).

3. How We Share Your Information
We do not sell your personal information. We may share your information in the following ways:

• Service Providers: With trusted third parties who assist us in delivering services (e.g., Stripe for payment processing, Google Analytics for website analytics). These providers are bound by confidentiality agreements and may only use your data to perform services for us.
• AI Development: Non-sensitive, anonymized data from advisory sessions may be used to train or improve our AI products, as outlined in our Terms and Conditions. We ensure this data does not include PII or confidential information.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes (e.g., subpoenas, court orders) or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will notify you of any change in ownership or use of your data.

4. Your Choices and Rights
You have control over your information:

• Opt-Out of Recordings: You may opt out of advisory session recordings at the start of each session, as noted in our Terms and Conditions.
• Email Communications: You can unsubscribe from marketing emails (e.g., newsletters) by clicking the “unsubscribe” link in any email or emailing hello@volare.ai.
• Cookies: You can disable cookies through your browser settings, though this may affect site functionality.
• Access and Correction (CCPA/Nevada Rights): If you are a Nevada or California resident, you may have the right to:
• Request access to the personal information we’ve collected about you.
• Request correction or deletion of your personal information (subject to legal exceptions).
• Opt out of the sale of your personal information (we do not sell your data).
• To exercise these rights, email hello@volare.ai with your request. We will respond within 45 days (or as required by law).

5. Data Security
We take reasonable measures to protect your information, including:

• Using secure encryption for data transmission (e.g., SSL/TLS on our website).
• Storing data on secure servers with access limited to authorized personnel.
• Ensuring third-party providers (e.g., Stripe) adhere to industry-standard security practices.
• However, no system is 100% secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify you as required by law.

6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Personal information (e.g., name, billing details) is retained for the duration of our business relationship and for 7 years thereafter to comply with tax and legal obligations.
• Non-sensitive data from advisory sessions may be retained indefinitely in anonymized form for AI development purposes.
• You may request deletion of your personal information (subject to legal exceptions) by emailing hello@volare.ai.

7. International Data Transfers
Volare.ai primarily operates in the U.S., and your data is stored on servers located in the U.S. If you are located outside the U.S., your information may be transferred to the U.S., where privacy laws may differ. By using our services, you consent to this transfer.

8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. Third-Party Links
Our website or communications may include links to third-party sites (e.g., Stripe, LinkedIn). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@volare.ai

Mail: Volare LLC, PO BOX 4551, Stateline, NV 89449